Privacy Policy

We at WLICC take the protection of your privacy very seriously.  We will only use your personal information to inform you about activities and services on offer while meeting our legal responsibilities

How do we collect information from you?

We obtain information about you when you engage us by taking part in one of our activities or when you use our website, for example, when you contact us about our services.

What type of information do we collect from you?

The personal information we collect from you will vary depending on the services you are interested in.  The personal information we collect might include, your name, address, telephone number, email address and bank account details and which pages you may have visited on our website and when you accessed them.

How is your information used?

In general, terms, and depending on which services or activity you are interested in, as part of providing our agreed services we may use your information:

To contact you by post, email or telephone

To understand your needs and how they may be met

To maintain our records in accordance with applicable legal and regulatory obligations

To process financial transactions

To prevent and detect crime, fraud or corruption

We are required by Data Protection legislation to store and retain your data after only obtaining your consent.  The period of retention required varies with the applicable legislation but is typically five or six years.  To ensure compliance with all such requirements it is our policy to retain all data for a period of six years from the end of the period concerned.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Any staff with access to your information have a duty of confidentiality under the ethical standards that this charity is required to follow.

Third Party Service Providers working on our behalf

We may pass your information to our third party service providers and other associated organisations upon written consent from you. Please be assured that we will not release your information to third parties unless you have requested that we do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.

How you can access and update your information?

Keeping your information up to date and accurate is important to us.  We commit to regularly review and correct where necessary, the information that we hold about you.  If any of your information changes, please email or write to us, or call us using our contact information noted below.

You have the right to ask for a copy of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

Whilst we strive to protect your personal information, however, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.

Your data will usually be processed in our charity office in the UK. We take very seriously the security of your data and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.

Your choices

We may occasionally contact you by post email telephone with details of our programmes and activities that may be of interest to you, if you do not wish to receive such information from us, please let us know by contacting us as indicated under our contact information below.

Your rights

Access to your information: You have the right to request a copy of the personal information about you that we hold.

Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information: You have the right to ask us to delete personal information about you were:

You consider that we no longer require the information for the purposes for which it was obtained;

You have validly objected to our use of your personal information;

Our use of your personal information is contrary to law or our other legal obligations;

We are using your information with your consent and you have withdrawn your consent.

Restricting how we may use your information:

In some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information.  The right might also apply where there is no longer basis for using your personal information but you do not want us to delete the data.  Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal reasons or where there are other public interest grounds to do so.

Objecting to how we may use your information:

Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

Withdrawing consent to use your information:

Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us in any of the ways if you wish to exercise any of these rights.

Changes to our privacy notice

We keep this privacy notice under regular review and will place any updates on our website.

This privacy notice was last updated on August 2020.